Insights

Published thinking on how growth actually works.

Field notes from real engagements. What mid-market growth systems get wrong, what fixing them looks like in practice, and what the data says along the way.

Everything here follows the same rule as our client work: specific, evidence-led, and written for the leadership team of a mid-market service business, not for other marketers.

01

What we publish

Three kinds of pieces. One standard.

We publish when we have something worth a leadership team’s time, not on a content calendar. Each piece falls into one of three formats.

Format 01

Operating notes

How a specific part of the growth system works, and why it usually breaks in mid-market businesses. Proposition drift, conversion path leaks, measurement that answers to vanity metrics.

Format 02

Sector briefs

What is changing in construction, field service and care, and what it means for how those businesses win work. Grounded in the sector data we track for client engagements.

Format 03

Method in practice

The four phases applied to real situations. What a Diagnose phase surfaced, what a Redesign changed, what the Hold phase caught before it became a problem.

02

Latest pieces

From the practice.

The most recent published pieces. More arrive as the practice writes them.

Why the website looks fine and still loses the shortlist.

The site is clean, the photography is decent, and the right buyers still bounce. The problem is rarely design. It is a proposition that describes the business you were, read by a buyer deciding who you are now.

How construction buyers actually form a shortlist.

By the time a head contractor calls, the decision is mostly made. Where the shortlist forms, what buyers check before making contact, and why most mid-market construction firms are invisible at exactly that point.

What a Growth Readiness Index actually measures.

Four dimensions, scored in the first weeks of every engagement. What each one tells you about where demand is leaking, and why the lowest score is almost never where leadership expected it to be.

Also from the Infinikey group

For published thinking on operating models, transformation delivery and operational control, read the insights from Infinikey Consulting. The growth work here builds on that operating discipline.

Go deeper

The most useful insight is one about your business.

The Growth Diagnostic turns this thinking into a specific view of where your growth system is straining, and a 90-day plan for what to fix first.